What - A reference check is when a job applicant's previous employers and other sources are contacted to learn more about his or her credentials.
Why - Professional references help Organizations gain an additional level of information on their applicant, beyond what is listed on their resume that can provide them greater insight to a person’s work ethic and abilities, conduct, behavior & integrity. Contacting the candidates’ colleagues and coworkers to gauge the applicant’s capabilities and authenticate work history.
How - This check is conducted on the references provided by the candidate. A list of questions is sent to the reference by email or sought information on a call. Details about the candidate’s effectiveness in role played, technical competence, supervisory skills, areas of improvement and overall profile is gathered.